![]() ![]() We may contact you by email with offers or to provide account information.Our agents will not ask you over the phone to provide your online banking password.Our agents, whether over the phone or in our branches and cafes, may ask you to verify information we have on file or ask other questions to confirm your identity. ![]() When you initiate contact with Capital One, we’ll verify your identity before sharing account information or performing transactions on your behalf.Here's what to expect when you contact us or we contact you. Our communication practices can help you keep your sensitive information secure.
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